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Privacy Notice

What we collect, why, and what you can do about it

Last updated: 6 October 2026

Contents

  1. Summary
  2. Who is responsible
  3. What we collect
  4. Why we use it
  5. What other users can see
  6. Location data
  7. Push notifications and email
  8. AI-assisted scheduling
  9. Payment data
  10. Who we share data with
  11. International transfers
  12. How long we keep it
  13. Your rights
  14. Deleting your account
  15. Security
  16. Children
  17. Changes
  18. Contact us

1. Summary

Courtify is a tennis community platform. To work, it needs to know who you are, roughly where you play, and what matches you have played.

We do not sell your personal data, and we do not use it for advertising or ad profiling. We share it only with the service providers listed below that we need in order to run the platform.

2. Who is responsible

Courtify is the data controller for the personal data described here. You can reach us at courtify.tennisapp@gmail.com.

For payments made on the web, Paddle acts as merchant of record and is a separate controller for the payment data it collects. See Payment data.

3. What we collect

CategoryData
Account Email address, display name, role (player, coach, league organiser, club owner), profile photo, phone number if you add one, and a securely hashed password. We never store your password in readable form.
Sign-in If you sign in with Google, we receive your name, email address and Google account identifier. We do not receive your Google password.
Profile First and last name, date of birth if you provide it, skill level, biography, city, state, country and postal code, and whether you are open to play.
Location An approximate geographic point for your home area, used to find nearby players, clubs and courts. See Location data.
Tennis activity Matches, scores and sets, challenges sent and received, your ELO rating and its history, statistics, league participation, standings, availability you submit, reviews you write or receive, players you follow and clubs you favourite.
Bookings and lessons Court reservations, blocked times, lesson requests, and coach or club schedules relevant to you.
Club and coach data If you run a club or coach, the details you publish: working hours, courts, rates, certifications and affiliations.
Device A push notification token and your platform (iOS, Android or web), so we can send you notifications.
Technical Session and refresh tokens that keep you signed in, plus server logs containing IP address, request time and error details.
Subscription Your plan, its status, renewal dates, and the customer and subscription identifiers issued by the payment provider. Not your card number.

4. Why we use it

PurposeLegal basis (GDPR)
Creating and running your account, and providing the features you usePerformance of a contract
Matching you with nearby players, clubs and courtsPerformance of a contract
Calculating ELO ratings, standings and statisticsPerformance of a contract
Sending match, league, booking and lesson notificationsPerformance of a contract
Taking payment and managing subscriptionsPerformance of a contract
Confirming your email address and keeping accounts secureLegitimate interests; legal obligation
Preventing abuse, fraud and result manipulationLegitimate interests
Fixing faults and improving the platformLegitimate interests
Keeping records required for tax and accountingLegal obligation

5. What other users can see

Courtify is a community platform, so some information is visible to others by design:

  • Your display name, profile photo, skill level and biography.
  • Your city, state and country — but not your precise location or street address.
  • Your ELO rating, match history, league standings and reviews.
  • Whether you are open to play, if you enable that.

Your email address, phone number and date of birth are not shown to other users. Your precise location point is never shown to other users; it is only used to compute distance.

6. Location data

Courtify uses location to show you players, clubs and courts near you. On mobile, the app asks your permission before accessing device location, and you can refuse or withdraw that permission at any time in your device settings — the rest of the app continues to work.

We store a single approximate point for your home area, not a history of your movements. We do not track you in the background.

7. Push notifications and email

We send push notifications about things you asked for: challenges, match results, league fixtures, availability requests, bookings and lesson requests. These are delivered through Firebase Cloud Messaging (Google), which receives your device token to route the message. You can turn notifications off in your device settings.

We send transactional email — email confirmation, password reset, invitations and billing notices — through Resend, which processes your email address to deliver the message. These are necessary to operate your account and are not marketing.

8. AI-assisted scheduling

League organisers can use an AI feature that proposes a match schedule from the availability players have submitted. To do this, availability patterns are sent to OpenAI for processing.

Players are pseudonymised before this happens. Each player is replaced with a short reference such as "p3", so names, emails and account identifiers are not sent. What is sent is the dates and hours of availability, a count of matches already played, and the pairings to be scheduled.

9. Payment data

We never receive or store your full card number.

  • Web subscriptions are processed by Paddle, which acts as merchant of record and is the seller of record for the transaction. Paddle collects your payment details, billing address and tax location directly, as a separate data controller under its own privacy policy. We receive only your plan, its status, renewal dates, and Paddle's customer and subscription identifiers.
  • iOS subscriptions are processed by Apple; Android subscriptions by Google. We receive confirmation that a purchase is valid and its renewal dates, not your payment details.

Subscriptions created before we moved to Paddle were processed by Stripe, and those records are retained for as long as the subscription is active and for the accounting period afterwards.

10. Who we share data with

We share personal data only with providers that help us run Courtify, and only what each one needs:

ProviderPurposeData shared
RenderApplication and database hostingAll platform data, stored at rest
PaddleWeb payments, merchant of recordEmail address, payment and tax details, plan
StripeLegacy web paymentsEmail address, plan (existing subscribers only)
Apple / Google PlayIn-app purchasesPurchase receipts and tokens
Google (Firebase)Push notification deliveryDevice token, message content
GoogleSign in with GoogleName, email, account identifier
ResendTransactional emailEmail address, message content
OpenAIAI league schedulingPseudonymised availability only — see section 8

We may also disclose data if the law requires it, to establish or defend legal claims, or to protect the safety of our users. If Courtify is ever sold or merged, data may transfer to the acquirer, and we will tell you before that happens.

We do not sell personal data and we do not share it with advertisers or data brokers.

11. International transfers

Our servers and database are hosted in the United States (Render, Oregon region). Several of the providers above also operate in the United States. If you are in the European Economic Area or the United Kingdom, this means your data is transferred outside your region.

These transfers rely on the European Commission's Standard Contractual Clauses, or on the provider's certification under an applicable adequacy framework, to give your data a comparable level of protection.

12. How long we keep it

  • Account and profile — while your account is open, and deleted when you delete your account.
  • Match results, ratings and league records — these also form other players' records, so after you delete your account they are retained in a form no longer linked to you.
  • Billing and tax records — kept for the period required by tax law, typically between five and ten years, even after account deletion.
  • Server logs — a short period for diagnostics and security, then deleted.
  • Session and device tokens — until they expire, you sign out, or you remove the device.

13. Your rights

Depending on where you live, you have the right to:

  • Access the personal data we hold about you, and get a copy.
  • Correct anything inaccurate — most of it you can edit yourself in the app.
  • Delete your data, subject to the retention rules above.
  • Restrict or object to processing we carry out on the basis of legitimate interests.
  • Portability — receive your data in a machine-readable format.
  • Withdraw consent where we rely on it, such as device location.
  • Complain to your local data protection authority.

To exercise any of these, email courtify.tennisapp@gmail.com. We will respond within one month. We may need to verify your identity first.

If you are in California, you have equivalent rights under the CCPA/CPRA, including the right to know, delete, correct and opt out of "sharing". We do not sell personal information as that term is defined there.

14. Deleting your account

You can delete your account from the app, or by emailing us. Deleting your account removes your profile, contact details and login credentials, and cancels any active subscription at the end of the paid period.

Match results stay on the record of the opponents you played, in a form no longer linked to your identity, so their history and ratings remain accurate.

15. Security

We protect your data with encryption in transit (HTTPS), passwords stored only as salted hashes, short-lived access tokens with separate refresh tokens, role-based access controls, and managed hosting with encryption at rest.

No system is completely secure. If a breach affects your personal data and poses a risk to you, we will notify you and the relevant authority as the law requires.

16. Children

Courtify is not intended for children under 16. We do not knowingly collect data from children under that age. If you believe a child has given us personal data, contact us and we will delete it.

17. Changes

We may update this notice as the platform develops. If a change materially affects how we use your data, we will tell you by email or in the app before it takes effect. The date at the top shows when this version was published.

18. Contact us

For any privacy question, or to exercise your rights:

courtify.tennisapp@gmail.com

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