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Terms of Service

The agreement between you and Courtify

Last updated: 6 October 2026

Contents

  1. Who we are
  2. Your account
  3. What Courtify provides
  4. Plans, trials and billing
  5. Who processes your payment
  6. Cancellation and refunds
  7. Acceptable use
  8. Your content
  9. Bookings, matches and lessons
  10. Service availability
  11. Liability
  12. Suspension and termination
  13. Changes to these terms
  14. Governing law
  15. Contact us

1. Who we are

Courtify is a tennis community and club management platform, available as a web application and as mobile apps for iOS and Android. These Terms of Service ("Terms") form a binding agreement between you and Courtify ("we", "us", "our") and govern your use of the platform.

By creating an account or using Courtify, you accept these Terms. If you do not agree with them, please do not use the service.

2. Your account

You need an account to use most of Courtify. When you register you agree to:

  • Provide accurate information and keep it up to date.
  • Confirm your email address when we ask you to.
  • Keep your password confidential and not share your account with others.
  • Tell us promptly if you believe someone else has accessed your account.

You must be at least 16 years old to create an account, or the minimum age required in your country, whichever is higher. If you are under 18, you may only use Courtify with the consent of a parent or guardian.

You are responsible for everything that happens under your account.

3. What Courtify provides

Depending on your role, Courtify lets you find and follow players, challenge opponents, record match results, track an ELO rating, join and run leagues, manage courts and bookings, offer coaching, and receive notifications about all of the above.

Courtify is a platform that connects people. We are not a party to the arrangements you make with other users — including matches, lessons, league entries, court bookings, or any payment between you and a club or coach outside the platform.

4. Plans, trials and billing

Player accounts are free. Professional roles are paid monthly subscriptions:

PlanPriceBilling
PlayerFree—
Coach$20 / monthMonthly, recurring
League Organizer$30 / monthMonthly, recurring
Club Owner$40 / monthMonthly, recurring

Paid plans may begin with a free trial. If you do not cancel before the trial ends, the subscription starts and the first payment is taken.

Subscriptions renew automatically each month until you cancel. We will charge the payment method you provided at each renewal. Prices are shown in US dollars; your card issuer may apply a currency conversion. Taxes such as VAT or sales tax are added where applicable and shown before you confirm.

If we change the price of a plan, we will tell you in advance and the new price will apply from your next renewal, never retroactively.

5. Who processes your payment

How your payment is handled depends on where you subscribe:

  • On the web — payments are processed by Paddle, which acts as the merchant of record. This means Paddle, not Courtify, is the seller of the subscription, handles the transaction and applicable taxes, and appears on your bank or card statement. Paddle's own terms and privacy policy apply to the payment itself.
  • In the iOS app — payments are processed by Apple through the App Store, under Apple's terms.
  • In the Android app — payments are processed by Google through Google Play, under Google's terms.

We never see or store your full card number. Payment details are held by the payment provider, not by Courtify.

6. Cancellation and refunds

You can cancel a subscription at any time. After cancelling you keep access until the end of the billing period you have already paid for, and you are not charged again.

  • Subscribed on the web — cancel from the billing portal, reachable from your profile in the app.
  • Subscribed on iOS — cancel in your Apple ID subscription settings.
  • Subscribed on Android — cancel in your Google Play subscription settings.

Refunds are covered by our Refund Policy, which forms part of these Terms.

7. Acceptable use

When using Courtify, you agree not to:

  • Harass, threaten, impersonate or abuse other users.
  • Post content that is unlawful, hateful, obscene or misleading.
  • Submit false match results or manipulate rankings, standings or reviews.
  • Use another person's account, or create accounts to evade a suspension.
  • Scrape, copy or harvest data about other users.
  • Attempt to breach, overload or probe our systems, or bypass access controls.
  • Use Courtify to send unsolicited marketing.
  • Resell or sublicense access to the platform.

8. Your content

You keep ownership of everything you upload — your profile details, avatar, bio, match results, reviews and club or league information.

By posting content you grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce and display it, solely so that we can operate and provide the platform. This licence ends when you delete the content or your account, except where we must keep a copy to meet a legal obligation.

You confirm that you have the right to post what you upload, and that it does not infringe anyone else's rights.

We may remove content that breaches these Terms.

9. Bookings, matches and lessons

Courtify helps you arrange court bookings, matches, league fixtures and coaching lessons. The agreement for any such arrangement is between you and the other user, club or coach.

We do not guarantee that a court will be available, that an opponent will attend, that a lesson will take place, or that a league will run to schedule. Cancellation, no-show and fee arrangements are set by the club, coach or organiser involved.

Playing tennis carries a risk of injury. You take part at your own risk and are responsible for your own health, fitness and insurance.

10. Service availability

We work to keep Courtify available and reliable, but we provide it "as is" and do not promise uninterrupted or error-free service. We may carry out maintenance, change features, or discontinue parts of the platform.

If we discontinue a paid feature that is central to your plan, you may cancel and we will refund the unused portion of your current billing period.

Some features depend on third-party services — push notifications, email delivery, maps, sign-in providers and AI-assisted league scheduling. Interruptions in those services may affect Courtify.

11. Liability

Nothing in these Terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud.

Subject to that, we are not liable for indirect or consequential loss, lost profits, lost opportunity, or loss of data. Our total liability for any claim relating to Courtify is limited to the amount you paid us in the twelve months before the claim arose, or $50 if you use a free account.

We are not liable for the acts or omissions of other users, clubs, coaches or organisers.

12. Suspension and termination

You may stop using Courtify and delete your account at any time from the app, or by emailing us.

We may suspend or terminate your account if you materially breach these Terms, if your use puts other users or our systems at risk, or if we are required to by law. Where it is reasonable to do so, we will warn you first and give you a chance to put things right.

If we terminate a paid account other than for a breach by you, we will refund the unused portion of your current billing period.

13. Changes to these terms

We may update these Terms as the platform develops or the law changes. If a change materially affects your rights, we will give you reasonable notice by email or in the app before it takes effect. Continuing to use Courtify after that means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of the country in which Courtify is established, and disputes will be heard by the courts of that country.

If you are a consumer in the European Union, the United Kingdom or another jurisdiction with mandatory consumer protection, nothing here removes rights you have under the law of the country where you live, and you may bring proceedings in your local courts.

15. Contact us

Questions about these Terms, or about your account:

courtify.tennisapp@gmail.com

For questions about a payment, a receipt or a chargeback on a web subscription, you can also contact Paddle, the merchant of record, whose details appear on your receipt.

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